Google’s Public Service Unanouncement!

Below are 3 emails. The first is from me to Google. The other two are from people
from Google. You can skip them and know that Google recognized and fixed some sort
of “ad targetting” issue.

From: “Jason Geiger”
Subject: PSA and Preview Tool
Date: Wed, 12 Apr 2006 12:47:26 -0000

Normally PSAs would not be worthy of writing to Google. However on mypersonal blog, www.jaygeiger.com, I am constantly getting PSAs. However,on the subpages ads show fine. Also the Google Cache of the page(cache:www.jaygeiger.com) normal ads also show.

On the main page the Adsense Preview tool says…We are unable to show ads on this page. Possible reasons include:
- No ads are currently available for the selected geographic region.
- Page has not been crawled. Please try again later.
- This page contains sensitive content. Google Adsense filters ads frompages containing sensitive news items or content.

I don’t feel that any of these reasons is the reason why. I understandthat AdSense
is a huge product, but if you can find a few moments to give me a little insight
into my problems I would greatly appreciate it.

Jason Geiger

This was the first follow up…

Hello Jason,

Thanks for your email regarding the public service ads appearing on yoursite.

I’m currently working as quickly as I can to investigate your concern andI’ll be sure to send you another email as soon as I have any more information. We appreciate your patience, and please let us know if there’s anything else we can help you with in the meantime.

Sincerely,

Becky The Google AdSense Team

Then just last night I received the finally short response.

Hello Jason,

Thanks for your patience. Becky escalated your email to me. We’ve resolvedthe issue with Google ad targeting on http://www.jaygeiger.com/ . If this issue reoccurs, please let us know.

Sincerely,
James The Google AdSense Team

I’m happy with the response. I didn’t really expect to receive one.

Leave a Reply

Your email address will not be published. Required fields are marked *


4 + = seven

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>